Farhana Hossain

PDF

New York, NY | E: farhana.hossainse@gmail.com | M: 929.365.8413

Passionate and detail-orientated Software Engineer with a background in healthcare, pivoted into the tech industry. Experienced in developing innovative software solutions and managing information systems. Skilled in collaborating with cross-functional teams to troubleshoot and resolve software issues, as well as designing and implementing new features resulting in increased user engagement and satisfaction. Proficient at driving product direction and creating robust platforms. Excels in diverse environments and committed to staying up-to-date with the latest technologies and trends to deliver high-quality software products.

Programming Languages & Frameworks

  • JavaScript
  • HTML5
  • CSS3
  • TypeScript
  • tRPC
  • Node.js (including Mongoose and Multer)
  • React.js
  • Express.js
  • Next.js
1 / 9
    • Drove the creation of a central platform for a startup's SaaS products within six months of joining to deliver impactful solutions.
    • Pioneered the development of the company's innovative product billing platform, overseeing all aspects of subscription management, purchases, and usage tracking for volume-based products. Spearheaded UI development, database updates, and backend request handling.
    • Guided product development for a SaaS product, overseeing the smooth migration of a custom client solution to AWS, guaranteeing uninterrupted service for the client.
    • Conceptualized product features with a user-centric and test-driven development approach, refining web applications based on feedback to ensure seamless user experiences.
    • Revamped user experience and optimized the codebase by debugging, maintaining, and refactoring legacy code, ensuring higher efficiency and performance.

    Lynton (SyncSmart)

    Data Integration Developer/FullStack Software Engineer

    (Apr 2023 - Jan 2024)

    • Cultivated a collaborative learning environment for 20+ students by leading instructional sessions on software engineering concepts, including modern scripting languages and web development.
    • Secured a promotion within three months by consistently enhancing student success, leading to a 2% increase in engagement.

    General Assembly

    Full Stack Instructional Associate

    (Oct 2022 - Apr 2023)

    • Drove a 5% revenue increase through strategic account management, strengthening client relationships, and promoting global collaboration.
    • Developed and presented detailed reports on over 200 active accounts, guiding sales strategies, and identifying growth opportunities through analytical problem-solving.
    • Managed and trained new sales coordinators and representatives, ensuring quota attainment and enhancing client retention.

    OEC Group New York

    Sales Support Coordinator

    (Sep 2021 - Nov 2022)

    • Immersed in a six-month SE program Created original projects using various languages, databases, and frameworks

    General Assembly

    Full Stack Software Engineer Immersive Fellow

    (Mar 2022 - Sep 2022)

    • Organized health services for over 50 members, reactivating 30 cases previously considered unserviceable, ensuring continuity of care.
    • Drove a 50% increase in patient retention by fostering strategic partnerships with 30+ home health aide agencies, enhancing the quality of care.
    • Empowered company growth by producing weekly progress reports, providing key insights that shaped strategic direction and accelerated growth.
    • Championed departmental growth by implementing automated processes, achieving efficiency gains and earning a promotion within six months.

    Royal Care Certified Home Health Care LLC

    HHA Supervisor/Scheduler

    (Dec 2020 - Jul 2021)

    • Effectively managed a caseload of over 110 LCHSA patients and 200 CDPAP patients, ensuring caregiver schedules were maintained, authorizations were valid, and conducting monthly support check-ins.
    • Delivered on-call support to more than 500 patients and their caregivers, promptly addressing emergencies like call-outs, hospitalizations, deaths, and other unforeseen circumstances.

    TriMed Homecare

    Patient Care Coordinator LCHSA/CDPAP

    (Jan 2020 - Jul 2020)

    • Degree: Bachelor of Science, Biology
    • Minor in Chemistry and recipient of Capstone Scholarship

    Howard University

    Student

    (Aug 2015 - Dec 2017)